Terms of Service
These are the terms that apply when you use ProCarCoding.com or purchase one of our car radio coding services. We have kept them clear and straightforward so you know exactly what to expect.
If anything is unclear, please contact us before placing your order.

What we do
ProCarCoding.com provides car radio unlock codes and coding services for customers who need to unlock or restore access to their vehicle radio.
We provide paid services only. Depending on the make, model and radio, the code may be generated or obtained using the information you provide when placing your order.
We are an independent service and are not the manufacturer of the vehicle or radio unless specifically stated. We are not affiliated with or endorsed by vehicle manufacturers or radio manufacturers.

How the service works
When you place an order, you provide the information required to identify your radio and generate or obtain the appropriate unlock code.
Once your order has been processed, the code will be sent to the email address you provided when placing your order.
Most orders are completed within approximately 1 hour to 3 days. Processing times can vary depending on the radio, manufacturer, information supplied and whether additional processing is required.
The stated delivery time is an estimate and is not a guaranteed delivery time unless we specifically tell you otherwise.

Your information and radio details
The code we provide depends on the accuracy of the information you submit.
You are responsible for making sure that all details supplied to us are correct, including any radio serial number, security number, model number, vehicle information or other identifying details requested during the order process.
We may check the information provided, but we cannot always identify an incorrect digit or detail.
If you provide incorrect information and a code is generated or supplied based on that information, you may need to provide the correct details before we can process the order again.
Additional charges may apply where a new code or additional service is required because incorrect information was originally provided.

One code for one radio
A radio unlock code is intended for the specific radio identified in your order.
A code may not work with another radio, even if the other radio is the same make or model.
You should not assume that a code can be transferred to another vehicle or radio.

Delivery
All codes are delivered electronically by email.
You are responsible for providing a valid email address when placing your order and for checking your inbox, spam folder and junk folder.
We are not responsible for delays caused by an incorrect email address, full mailbox, spam filtering or other issues outside our reasonable control.
If you have not received your code within the expected processing period, please contact us so we can check the status of your order.

Payment
All services provided by ProCarCoding.com are paid and some are free services.
The price of the service will be shown before you complete your purchase. By submitting payment, you confirm that you have reviewed the service and price and wish to proceed.
Payments may be processed through third-party payment providers. We do not normally have access to or store your full payment card details.

Refunds
We want you to receive a working code for the radio details you provided.
If we are unable to provide a working code for the correct information supplied with your order, you may be entitled to a refund.
Before requesting a refund, you may be asked to provide reasonable information confirming that the supplied code does not work, and we may ask you to confirm that the code has been entered correctly and that the radio is capable of accepting the code.
If a refund is approved, it will normally be returned using the original payment method.
Refunds may not be available where the problem is caused by incorrect information supplied by you, an incompatible or faulty radio, incorrect code-entry procedures, or circumstances unrelated to the code we supplied.
Nothing in this section affects any statutory rights you have as a consumer.

Fair use
Our services are intended for legitimate customers who need a code for a vehicle radio they own or are authorised to work on.
You must not use our website or services for fraudulent, unlawful or abusive purposes.
We may refuse or cancel an order where we reasonably believe that the order involves fraud, automated abuse, bulk code harvesting, misuse of our service or other unlawful activity.
Where we cancel a paid order before the service has been supplied, we will provide any refund that is due.

No guarantee of compatibility
While we make reasonable efforts to provide accurate codes, we cannot guarantee that every radio can be unlocked.
Some radios may have faults, security restrictions, previous modifications or other issues that prevent a supplied code from working.
Our responsibility is limited to providing the service and code based on the information supplied to us.
We are not responsible for faults or damage to a vehicle, radio, electrical system or other equipment that existed before the service or that is unrelated to the code we supplied.

Our responsibility to you
If we are responsible for failing to provide a working code, our primary remedy will be to attempt to correct the issue or provide a refund where appropriate.
To the extent permitted by law, we are not responsible for indirect or consequential losses, including garage charges, labour costs, travel expenses, loss of income, loss of use of a vehicle or other costs arising from the use of our service.
Nothing in these terms excludes or limits liability where doing so would be unlawful or removes any consumer rights that cannot legally be excluded.

Website use
We try to keep ProCarCoding.com available and operating correctly, but we cannot guarantee that the website will always be available or free from errors.
We may temporarily suspend or restrict access to the website for maintenance, security, technical issues or other reasonable reasons.

Changes to these terms
We may update these Terms of Service from time to time.
When we make changes, you may get an email about the updates or can check on here.
The terms that apply to your order will generally be the version in effect when you placed that order.

Privacy
Any personal information you provide to us is handled in accordance with our Privacy Policy.
We only use your information as necessary to process your order, provide our services, communicate with you and meet our legal or regulatory obligations.

Governing law
These Terms of Service are governed by the laws of EU
If you are a consumer living elsewhere in another country, you may also have additional rights under the laws that apply to you. Nothing in these terms is intended to remove or restrict rights that cannot legally be excluded.
Any dispute will be subject to the jurisdiction of the courts applicable under the relevant consumer laws.

Contact us
If you have a question about these terms, your order or our services, please
Contact us: ProCarCoding.com